What to do if your vehicle is stolen -
If you discover that your vehicle has been stolen,
immediately contact Tracker’s 24-hour National Secure Operating
Centre (0800 13 23 23) to activate the unit so the search for
your vehicle can begin.
We strongly recommend that you keep this number in a safe
place, possibly stored on your phone under a ‘made up’ name.
Alternatively, try and memorise the number. An early response to
a theft or hijacking is key to maximising the chances of a
successful recovery and arrest.
Important: Once you have contacted
Tracker on 0800 13 23 23, immediately (within two hours) report
the theft to your nearest police station and record the case
number which you then need to provide back to Tracker. Reporting
a theft or a hijacking to the police is a legal requirement in
Note: As part of Tracker’s operating
procedures, you will be required to answer four legal questions
before Tracker will begin the tracking process. This is to
safeguard yourself and to ensure that Tracker is responding to a
legitimate theft or hijacking.